I often hear people talking about horrid customer service, and I see this kind of comment on Facebook frequently. It got me to thinking about what I do since I am the Customer Service Department, along with Kirby and Seeley, our canine helpers.

Who is currently hosting your solution? Office 365 is run and managed by Microsoft themselves with a financially backed 99.9% up-time guarantee. Your current provider may be doing 99.99% or higher but if you are running your own servers chances are you're not getting that type of up-time. The difference between 99.9% and 99.99% is 8.76 hours of un-scheduled downtime per year vs. under 1 hour per year. You have to decide what type of downtime your company can withstand. We do like that Microsoft is backing the downtime guarantee financially since it puts Microsoft on the hook for a lot of money were they to have any outages.
 

 

RAM: VPS servers are advertised with RAM values just like computers are in a computer store. Host are rather unforthcoming when you ask them how much RAM you need but I would say 500MB RAM would be satisfactory for a WordPress site that doesn't get much more than 500 visitors a day.

Overall, the Google calendar system has been a major improvement for our small business, and solved most of the problems we had with both the Microsoft exchange server and Blackberry services. The best part is since we have less than people Cloudways that need to share each other calendar in a group it is all for free. I think the limit is 50 per office. If you don't need calendar sharing with more than your partner, assistant and home, this is a no brain-er.

Augustine found the performance to be as good as any Web-connected software. "We do all of our work through a browser using a remote desktop connection," she said. "I don't remember the last time we had any network problems." In fact, she feels that her business has minimized the risk of downtime, both internally and for her clients. Without hosting, if her server got into trouble or her Internet service shut down, no one could do work. Today even if her office were to go dark, her employees and clients would still be able to work with their data as long as they found an Internet connection somewhere else.

 

 

Stay honest - this is one quality that many marketers tend to forget. In the desire to make read more a sale, a lot of sellers often cook up exaggerations or lies in order to persuade prospects to buy. But come delivery of sales, when expectations are not reached, it turns into a messy affair that can affect the future of sales. So please, be honest in your dealings.

Search for more opportunities - the changing business landscape can be a big challenge for businesses. So is the availability of opportunities. Even if some prospects look like hot B2B leads today, the situation might be different later. You need to keep a sharp eye on other options.

So now that you understand how the VPS and the Cloud work, it's time for you to head back to the questions presented at the beginning of this article. If you can see where there is a need for cloud web hosting, then by all means make use of it. But if you've still got room to grow and a limited budget, then VPS may be your best bet.